All products offered are usually in stock. This allows us to send confirmed orders to the delivery address indicated by the customer within a maximum period of 7 working days after payment has been confirmed via Chronoexpres or similar shipping agencies. If there is any delay in shipping for any reason, we will inform you the estimated delivery time, or if the request is not received within that period, you can contact us by calling the customer service call line +34945265077 or by sending an e-mail to the e-mail address. The shop’s geographical area encompasses Spain, excluding Canarian Islands, Ceuta and Melilla, with a shipping charge of €5 (including VAT) for orders equal to or less than €25 regardless of the number of products and weight. 
Shipping costs are free for orders over €25 (including VAT).


Because the products are easily manipulated, no refunds will be accepted once receipt of the order has been accepted from the shipping agent. Therefore, in the event that the package arrives in a damaged state (broken or defective) to your home, do not accept it from the shipping agent and send us an e-mail at the following address: or call the phone number +34945265077 to indicate the incidence. This will speed up the process and a new product will be sent immediately. The prices indicated on the screen are in euros and include VAT (Value Added Tax).


In the event of any contingency, LASCARAY S.A. will contact the customer. Prices shown on the screen are in euros and include VAT (Value Added Tax).